Target Audience
Management Representative, Steering Committee Members, Process Owners, All Employees
Course Overview
This course provides the requisite knowledge and skills to establish, implement, document, maintain and continually improve a quality management system in accordance with the ISO 9001:2015 requirements.
Course Objectives
- To equip knowledge and skills to establish, implement, document, maintain and continually improve a quality management system in accordance with the ISO 9001:2015 requirements.
Course Contents
- Introduction to Quality Management Systems
- History and development of Quality Management Systems
- Terms and Definitions
- Plan, Do, Check, Act Model
- Overview of ISO 9001:2015 Requirements
- Detailed requirements of ISO 9001:2015
Course Details
Medium: | English |
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Pass Criteria: | Case Study (Group Work) – 70% Attendance – 100% |
Venue: | 26A Norris Road, Singapore 208268 |
Assumed Skills & Knowledge: | Workplace Literacy and Numeracy (WPLN) Level 4 or Equivalent |
Course Duration / Class
Time: | Day 1 – 0900 to 1800 |
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Duration: | 8 hrs (Inclusive assessment) |